General Manager - Sales & Operations (F&B) - Leading Coffee Chain

Join one of Indonesia’s most dynamic and fast-growing coffee chains as General Manager of Sales & Operations (F&B) and lead the charge in shaping the future of the country’s thriving café culture. This is a rare opportunity to drive strategic growth, operational excellence, and revenue expansion in one of Jakarta’s most beloved coffee brands. As the General Manager, you will oversee the day-to-day operations of our café locations, ensuring high-quality service, efficient processes, and a seamless customer experience. With a strong focus on sales and operations, you will be a key player in our mission to become the leading coffee chain in Indonesia.

Based in Jakarta Raya, you will work alongside a talented team of professionals, leveraging industry-leading tools such as SAP for sales and operations planning, and Microsoft Dynamics for inventory and supply chain management. This role is perfect for a seasoned professional looking to make a significant impact in the F&B industry.

If you are a strategic thinker with a passion for coffee and a proven track record in sales and operations management, we invite you to apply for this exciting opportunity and help us continue to redefine the coffee experience in Indonesia.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of café locations, ensuring high-quality service and customer satisfaction.
• Develop and implement strategic sales plans to drive revenue growth and market expansion.
• Manage and optimize the supply chain and inventory using Microsoft Dynamics.
• Lead a team of sales and operations professionals, providing guidance and support.
• Monitor and analyze sales and operational performance using SAP for sales and operations planning.
• Collaborate with the marketing team to develop and execute promotional campaigns.
• Ensure compliance with health and safety regulations and food safety standards.
• Drive innovation and continuous improvement in processes and procedures.

🎓 Kualifikasi & Syarat

• Minimum 10 years of experience in sales and operations management, preferably in the F&B industry.
• Proven track record of driving revenue growth and operational excellence.
• Strong understanding of SAP for sales and operations planning and Microsoft Dynamics.
• Excellent leadership and team management skills.
• Strategic thinking and problem-solving abilities.
• Certification in food safety and health regulations.
• Bachelor’s degree in Business Administration, Hotel Management, or a related field.
• Professional certification in sales and operations management (e.g., APICS, CSCP) is a plus.

🛠️ Keahlian

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