Front Desk Receptionist - Jakarta

PT Karya Solusi Prima Sejahtera is seeking a professional and customer-oriented Front Desk Receptionist to join our team in Jakarta Raya. As the first point of contact for our clients and visitors, you will play a pivotal role in creating a positive and lasting impression. With a focus on exceptional service and a friendly demeanor, you will be responsible for managing all front desk operations, including check-ins, check-outs, and guest inquiries. This role offers a dynamic work environment and the opportunity to develop your customer service skills in a bustling urban setting.

Our company, PT Karya Solusi Prima Sejahtera, is a reputable organization with a strong commitment to excellence. We value our employees and provide a supportive work environment that fosters growth and development. As a Front Desk Receptionist, you will have the chance to contribute to our mission of delivering top-notch service to our clients while building a rewarding career in the hospitality industry.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests and visitors with a warm and professional demeanor.
• Manage check-ins and check-outs, including reservations and cancellations.
• Handle guest inquiries and complaints promptly and efficiently.
• Maintain accurate records of guest information using our in-house system.
• Coordinate with other departments to ensure smooth operations and guest satisfaction.
• Keep the front desk area clean and organized at all times.
• Assist with event planning and coordination as needed.
• Ensure compliance with company policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front desk or receptionist role.
• Excellent communication and interpersonal skills.
• Proficiency in English and Bahasa Indonesia.
• Strong organizational and multitasking abilities.
• Familiarity with basic computer software, including Microsoft Office and guest management systems.
• Ability to work well under pressure and meet tight deadlines.
• High school diploma or equivalent, preferably in a related field.
• Knowledge of local Jakarta Raya regulations and customs is a plus.

🛠️ Keahlian

Lowongan Terkait